Terms of service

Terms of Service

These Terms of Service apply to your use of the KLM Mystic Co. website and purchases made through our online store. By accessing our website or placing an order, you agree to these terms.

Products and Product Information

We make every effort to accurately display and describe our products. Colors and appearance may vary slightly depending on your screen, photography, lighting, and, for natural products, the individual characteristics of the item.

Crystals, stones, minerals, wood, and other natural materials may vary in color, shape, size, pattern, texture, and appearance. These natural variations are not considered defects.

We reserve the right to modify product offerings, descriptions, pricing, or availability at any time.

Orders

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, payment issues, or product unavailability.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Pricing and Payment

Prices are listed in U.S. dollars unless otherwise indicated. Applicable taxes, shipping charges, and other charges will be shown during checkout when required.

Payment must be successfully processed before an order can be fulfilled.

Shipping

Shipping and delivery are governed by our Shipping Policy. Some products may be fulfilled from different locations, so items within the same order may arrive separately.

Returns and Refunds

Returns, exchanges, damaged items, and refunds are governed by our Return & Refund Policy.

Spiritual and Wellness Products

Products sold by KLM Mystic Co., including crystals, spiritual tools, candles, incense, books, and other wellness or intention-based products, are offered for personal, spiritual, decorative, educational, or entertainment purposes.

We do not guarantee specific spiritual, financial, emotional, health, or other outcomes from the use of any product. Product information is not intended to replace professional medical, mental health, legal, or financial advice.

Safe Product Use

Customers are responsible for using products according to their intended purpose and any instructions or warnings provided with the product.

Never leave burning candles or incense unattended. Keep flames and burning products away from children, pets, flammable materials, and other hazards.

Intellectual Property

Unless otherwise indicated, the KLM Mystic Co. name, branding, logo, website content, original photography, graphics, and other original materials are owned by or licensed for use by KLM Mystic Co. and may not be reproduced or used without permission.

Third-party product names, trademarks, artwork, and other intellectual property remain the property of their respective owners.

Website Use

You may not use this website for unlawful purposes, attempt to interfere with its operation or security, or use its content in a way that violates applicable laws or the rights of others.

Changes to These Terms

We may update these Terms of Service from time to time. The version posted on this website will be the current version.

Contact

Questions about these Terms of Service may be sent to:

hello@klmmysticco.com